Business - Organizational Communication Essay Example | Topics and Well Written Essays - 2000 words

Business - Organizational Communication - Essay Example Organizational communication takes place horizontally, downward and upward. Downward communication takes place from executive and managerial levels to the other staff through formal channels like organizational charts, policy manuals and rules and regulations. Upward communication takes place from the members of staff to the managers, and mainly, inform of a request or a complaint. Horizontal communication flows among colleagues, especially in a meeting, where they share information, discuss issues of common interest and resolve problems. The paragraphs below discuss the importance of organizational change and issues involved by managers in creating effective organizational communication. Organizational communication is highly essential because it improves the relationship between employees and managers in an organization. This is because; it becomes extremely hard for employees to perform their work effectively without proper communication from the manager. The manager should use th e correct channels of communication, and know what he expects from the communication channel used. Indeed, most management issues arise in organizations due to ineffective communication. Proper communication system minimizes misunderstanding and misrepresentation (Smith & Turner, 1995). Organizational communication is a key tool for motivation among the employees since it improves the employees’ morale. Lack of communication or inappropriate communication in every organization causes conflicts between the employees and managers. Inappropriate communication issue is one of the major causes of conflict in the work places and eventually leads to low morale for the employees. Therefore, managers should state clearly to employees on what should be done, how perfectly it should be done, and what can be done to improve the performance. The manager can do this by clarifying to the employees the relationship between personal and company’s objectives, and incorporate the interes t of the two. Effective communication within an organization leads to productivity increase. Proper communication enhances good human relation in every company because it encourages suggestions and ideas from workers and employees. Importantly, the organization is encouraged to implement the suggestions, and this increases production at a remarkably low cost. Organizational communication enables employees to submit their comments, work reports, suggestions and grievances to the management. Speedy and effective communication is highly essential because procedures and policies should be clear to avoid confusion, delays and misunderstandings, and; therefore, harmony is established in all departments, and among all people. Written communication is better in an organization than oral communication. Communication in written form should be clear and concise to avoid misinterpretation. Written communication can be used for future reference because it provides a permanent record and gives a chance to employees on writing down their suggestions and comments. Organizational communication is essential since it allows rationalization. Simply, the management clarifies and explains instructions in a way that employees can comprehend, using downward communication. On the other hand, upward communication in an organization enables workers to air their views to the management. If an employee identifies a problem in motivation, for instance, he or she may use upward